Bumboat woes: Port Master has shared feedback with operators

Straits Times Forum 14 Mar 09;

I REFER to last Saturday's Online Forum letter by Mr Jervis Lim, "Rude bumboat service at Changi ferry terminal", and Monday's letter by Mr Heng Cho Choon, "Overhaul bumboat services".

Safety of life at sea is paramount to the Maritime and Port Authority of Singapore (MPA). To ensure that all bumboats comply with safety requirements, MPA enforces a stringent licensing framework. Craft are regularly checked for hull integrity to certify that they are seaworthy before licences are issued and renewed.

A craft inspected for hull integrity means it has been checked to ensure it is seaworthy, without leakage on the bow, its sides, astern or bottom. A leaking roof does not affect a craft's seaworthiness, which is what these regular inspections verify.

We wish to assure the public that MPA checks the craft at Changi Point Ferry Terminal regularly to make sure they are safe for operation. There are also signs at the terminal to remind operators and passengers that craft should not carry more than 12 people.

In addition, MPA requires bumboat operators to fit their craft with pumps so that they can remain safely afloat in the event of heavy rain or rough seas. Bumboat operators are also required to place life jackets in prominent positions and display the instructions on their proper use clearly.

Beyond the safe operation of bumboats, MPA does have regular dialogue sessions with bumboat operators to exchange feedback and suggestions for improving and enhancing bumboat services. The feedback from both Mr Lim and Mr Heng has since been shared with them.

Capt Lee Cheng Wee
Port Master
Maritime and Port Authority of Singapore